RESERVATION
PRIVACY

Privacy and private data are protected. The processing of personal data of guests, customers, suppliers, partners and other users is limited to the data required for the optimal provision of services. Personal data is collected, processed and used in accordance with the content of this privacy policy and the applicable data protection regulations, in particular the Swiss Data Protection Act (DSG). This privacy policy regulates which personal data is collected, processed and used.

1. Description and scope of data processing
1.1 For the purposes of these data protection provisions, personal data means any information relating to an identified or identifiable natural person (hereinafter "data subject"). This includes, in particular, name, e-mail address, address, telephone number, credit card and account data and VAT details.
1.2 Personal data also includes information about the use of the website. In this context, personal data may be collected as follows: Information about visits to the website such as the extent of data transfer, the location from which the data is retrieved and other connection data and sources that are retrieved. This is usually done through the use of log files and cookies. Further information on log files and cookies can be found in section 5.
1.3 In principle, personal data is destroyed or anonymized as soon as it is no longer required for the purpose of processing.

2. Purpose of use
Personal data is generally used for the following purposes:
2.1 To optimally provide the required (services) to the guest/customer;
2.2 To ensure that the website can be used as effectively and customer-friendly as possible;
2.3 To fulfill the obligations arising from contracts with third parties;
2.4 To enable participation in interactive offers;
2.5 To inform you about changes to the Services;
2.6 To use other tools such as social media plugins, newsletters or web analysis tools.

3. principles of data processing
When processing data, the processing principles of lawfulness, proportionality, purpose limitation, transparency - in particular the fulfillment of information obligations - and data security are taken into account.

4. information regarding the user computer, cookies
4.1 The following information is collected each time the website is accessed: The IP address, the browser request and the time of this request. In addition, the status and the amount of data transferred are recorded as part of this request. Product and version information about the browser used and the computer's operating system is also collected, as well as the website from which the page was accessed. This data is used for the operation of the website; in particular to detect and eliminate errors on the website, to determine the utilization of the website and to make adjustments or improvements.
4.2 Cookies help in many ways to make visits to the website easier, more pleasant and more meaningful. Cookies are information files that the web browser automatically saves on the hard disk of the user's computer when this website is visited.
Cookies are used, for example, to temporarily store the selected services and entries when filling out a form on the website so that the entries do not have to be repeated when another subpage is called up. Cookies may also be used after registration to identify you as a registered user so that you do not have to log in again when you access another subpage.
If the use of browser cookies is not desired, the browser can be set so that the storage of cookies is not accepted. In this case, the website can only be used to a limited extent or not at all. If only the cookies of this website are accepted, but not those of the service providers and partners used, the setting "Block cookies from third-party providers" can be selected in the browser.

5 Data security
All information transmitted through use is stored on servers within Switzerland/European Union. Since the transmission of information via the Internet is generally not absolutely secure, the security of data transmitted to the website via the Internet cannot be guaranteed. However, the website and other systems are protected by technical and organizational measures against loss, destruction, access, modification or dissemination of data by unauthorized persons.

6. no disclosure of personal data
Subject to consent to the disclosure of data, legal provisions and/or official or court orders on the authorization or obligation to disclose data, personal data will not be disclosed to third parties. In particular, this may involve the provision of information for the purposes of criminal prosecution, averting danger or enforcing intellectual property rights.

7 Amendments to these data protection provisions
We reserve the right to amend these data protection provisions at any time with effect for the future. A current version is available on the website. This website should be visited regularly in order to familiarize yourself with the applicable data protection provisions.

8 Rights of the guest/customer
There is a right to request information about the processed personal data. In particular, there is a right to information about the personal data as such, the purpose of processing, the storage period or, if this is not possible, the criteria for determining this period, the origin of the data if it was collected via third parties, if applicable, the existence of an automated individual decision and any recipients or categories of recipients to whom personal data is disclosed. There is also the right to revoke any consent given for the use of personal data at any time. The aforementioned rights can be asserted at any time at the company.

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